We are here to help. Please reach out if our FAQ’s can’t get you the information you need or if you are struggling to access the course.
Some common questions to help you get started. If you don’t see what you need, send us a message and we’ll get back to you as quick as we can.
The course can be accessed at anytime. There is no strict time to attend. After sign up, you will be invited to attend live calls discussing questions, problems, strengths and successes.
Accessing the course in your own time gives you the freedom to work and learn at your own pace. You can access the course immediately or a week to a month later and still be progressing in your ability to improve your review responses. In short there is no time limit in which to access the course after your purchase.
Currently, there is one main course that will be added to and evolve as we seek to understand the needs of our customers and their request for more information and assistance. In the future there are plans to extend our offerings to include short courses to assist with other aspects of Reviews to benefit your business. Once a package is selected from either the Silver, Gold or Platinum packages the level of updates will continue to be developed going forward based on your tier.
First – PLEASE let us know so we can find a way to make it more relevant, but of course you are eligible for a full no quibble refund within 90 days of purchasing the course. There are a few terms and conditions associated with the downloading of materials but we ultimately want you to be happy and aim to provide the best experience we can for our customers.
There are many ways to improve your business and outreach to your customers and those potential customers looking to use your services and an online course won’t interfer with your busy day to day running. What the course will aim to achieve is a better understanding of how customers leave reviews and what their purpose is. Taking that to the next level means you are on the right track to study in your own way and improve at your own speed.
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